Exclusive: Ryanair Confirms Exceptions to New '100% Paperless' Boarding Rule
Skift Take
Ryanair made headlines Wednesday with plans for a "100% paperless" system for boarding passes. The Irish low-cost carrier will adopt an app-only policy from November 3.
It says all passengers will have to use the digital boarding pass generated in the airline’s ‘myRyanair’ app. Physical boarding passes — including those currently printed at home — will no longer be an option.
However, Skift has learned that there will be exceptions to the seemingly strict new rule.
Put simply, Ryanair’s paperless push will ultimately be outside its control. As the airline itself acknowledges, not all airports in its network accept digital boarding passes.
The carrier’s website says none of its Turkish airports, except Dalaman, offer mobile options.
All Moroccan airports also require traditional paper passes, as well as routes to the UK from the Albanian capital, Tirana.
Ryanair's website currently advises: “Customers traveling from these airports must check-in online and print out a paper boarding pass for their flight(s).”
A Ryanair spokesperson confirmed to Skift th
