Amazon Alexa’s AI Upgrade: Book Uber Rides and Plan Travel
Skift Take
The voicebot Alexa is getting an upgrade that Amazon says will enable it to plan travel, book Uber rides, make restaurant reservations, and more.
Amazon released a slew of announcements at a live event on Wednesday about Alexa+. The company is calling it a digital “assistant” that it says is more conversational, smarter, and personalized than the well-known Alexa voicebot that was first released in 2014.
Amazon is launching the product with several travel partners — including Booking Holdings (Priceline and OpenTable), Tripadvisor, and Uber — whose products the bot can access to complete requests.
“Alexa+ will work behind the scenes to seamlessly coordinate multiple services — from making a dinner reservation for two via OpenTable to booking an Uber for yo
